Life is made up of a series of decisions. Small and big, some made every second you are awake and others more periodically.

Each decision moves you closer to something and away from something else.

Where you are today is the outcome of decisions made yesterday; and where you will be tomorrow depends on decisions you are making today.

Some are big, others are small. Some are critical, others less so. All are moving you closer to something and further away from something else.

All are making up the story of your life; they are creating your new normal.

Influence through empathy

People need to know that you care before they will care what you know.

When dealing with people, try to hear them first and understand where they’re coming from and what’s important to them.

To empathize is to put yourself in another’s feelings; see what they see and feel what they feel.

When someone raises a concern or shares an experience with you, try not to invalidate it by your response or quickly offering solutions.

If you lead people you often need them to “come with you” somewhere in order to realize some vision that you collectively share. For people to “come with you” they need to know that they can trust you and that you understand things from their point of view and that you see the validity and importance of that point of view.

One way to do that is to put yourself in their feelings and try to understand things from their point of view. Once they see that you “get it” they will be more ready to go with you wherever you need them to go.

Renee Fleming

Jay Nordlinger talks to Renee Fleming–an American soprano, one of my favourite artists, and “one of the most important singers in the world”.

The Strange Happiness of Germans in the West

To Germans, caution and frugality are signifiers of great moral character. Sure, they favor high-quality consumer goods—but they deliberate on what to buy for years, and expect their possessions to last for decades, from Birkenstocks to $7,000 Miele ovens to Mercedes sedans. Yes, Germany has its super-rich citizens. But most of them, such as the late Albrecht brothers of the Aldi grocery empire, are notoriously reclusive—perhaps because extreme wealth is considered tacky.

Continue reading “The Strange Happiness of Germans in the West”

Google responds to the anti-trust ruling with changes to Google Shopping

If you are a keen observer (or Googler of products) you would have noticed some changes to Google’s Product Listing Ads (a.k.a Google Shopping).

Three months ago the European antitrust commission slapped a hefty €2.4 billion fine on the search giant for what it judged as unfair treatment of other vendors. It gave Google 90 days to reform and today Google has responded. Continue reading “Google responds to the anti-trust ruling with changes to Google Shopping”